Customer Service
Shipping & Delivery
Local Deliveries in Singapore
- Local delivery is available for all addresses in Singapore.
- Free local delivery for all orders above SGD 100, otherwise a $10 delivery fee will be charged.
- All prices are NETT.
- All online purchases are also eligible for in-store collection at our studio: 1 Ubi View #03-14 Focus One Building Singapore 40855.
- We do not deliver to P.O boxes, post offices, army camps, hotels and islands in Singapore because your delivery requires a signature upon receipt.
International Shipping
- International shipping is available to all of South East Asia* (Includes Malaysia, Indonesia, Thailand, Brunei, Vietnam, Philippines and more)
- For international orders, shipping charges apply and vary between destination countries. All shipping fees will be calculated for you upon checkout.
- International orders might be subjected to import taxes in your home country. The Ride Side is not responsible for the calculation and/or confirmation of any taxes and duties outside of Singapore.
- Import taxes are not included in the product price. Customers will be responsible for paying any local import tax and/or customs duties in their respective countries.
- If import taxes are not paid and the product gets returned to our shop, strictly no refunds will not be provided. Additional shipping charges apply if we are required to re-ship the order.
- For further shipping enquiries, you may contact us at gear@therideside.com
*Exceptions:
- Burton & Anon does not ship to Thailand
- Volcom strictly for purchase in Singapore only